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Community Remote Care Monitoring Program



The Community Remote Care Management program was designed by several members of the Burlington Ontario Health Team. It connects patients with a multi-skilled care team using an app on a tablet or smartphone.


  • The Burlington-area program is for patients with chronic obstructive pulmonary disease (COPD) and/or congestive heart failure (CHF)

  • Using an app called Aetonix aTouchAway, patients connect to their care team via messaging and virtual visits, respond to reminders and learn more about their condition.

  • Patients being monitored borrow a free tablet and medical monitoring equipment so they can measure and send current vital signs (such as pulse rate or temperature) and symptoms to the care team and avoid unnecessary trips to the clinic or hospital.

The Community Remote Care Management team includes a Nurse Practitioner, Registered Practical Nurse, Community Paramedic and Community Connector. Burlington Family Health Team professionals, such as a Respiratory Therapist, Physiotherapist, etc. are called in when needed to build a coordinated care team for the patient and family. The patient’s primary physician is informed and involved regularly.


For more information on this program, please visit the Burlington Ontario Health Team website at https://www.burlingtonoht.ca/community-remote-care-management-program/


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