Great News! The clinic is accepting new patients!


Check out our June Newsletter!

How the Burlington FHT Works For You

Family Health Teams (FHTs) are health care organizations that include a team of Family Physicians, Nurse Practitioners, Registered Nurses, Social Workers, Occupational Therapists, Pharmacists, and other professionals who work together to provide health care for their community.


Family Health Teams allow Physicians and other allied health providers to work as a team to focus on keeping patients healthy. The vision calls for Physicians, Nurse Practitioners and other members of the team to practice together in a positive working environment, sharing and benefiting from the complementary knowledge and skills of their colleagues.

Ministry of Health and Long-Term Care

Family Health Teams ensure that people receive the care they need in their communities, as each team is set up based on local health and community needs. They focus on chronic disease management, disease prevention and health promotion, and work with other health care organizations, such as public health units and Community Care Access Centres.

BFHT a Teaching Site

The Burlington Family Health Team is a teaching site of the Department of Family Medicine of McMaster University.  During their studies, students and family medicine Residents will complete their family medicine learning at our clinic.  Each student is paired with a Physician in our team, who oversees their learning and patient care.

We are pleased to be involved in the education of today’s learners, as they become the Healthcare Providers of tomorrow.

Who are “Residents”?

Residents are doctors – they have completed their medical degree (i.e. “med school”), but before they can practice as independent specialists, they must complete their specialized post-graduate training in family medicine. Residents care for adults, seniors, and children with a variety of chronic and acute illnesses.
Resident Physicians who are specializing in family medicine are assigned to the BFHT for a period of two years.

What does it mean to be a patient at a teaching practice?

At the Burlington Family Health Team, we provide a teaching environment for Residents. For the patient, this means that you will see your family doctor (or other healthcare provider) and/or Residents when you book an appointment with the clinic.
Residents work under the supervision of one of our staff Physicians. The staff Physician is available to consult with both patients and Residents.

Meet the Team

Clinic Physicians

  • Dr. Susan Borden
  • Dr. Abiola Fajobi
  • Dr. Courtney Field
  • Dr. Leslie Hanson
  • Dr. Ambika Haran
  • Dr. Adam Grzeslo
  • Dr. Kyla Sorenson
  • Dr. Michelle Bartens

Healthcare Professionals

  • Registered Nurse

  • Social Worker

  • Psychotherapist

  • Occupational Therapist

  • Pharmacist

  • Nurse Practitioner

  • Respiratory Therapist
  • Registered Mental Health Nurse

  • Physiotherapist

Board of Directors & Administration

  • Mr. Gary Crowell, Board Chair
  • Dr. Courtney Field, Vice Chair
  • Mr. Zig Novak, Secretary/Treasurer
  • Dr. Susan Borden, Lead Physician
  • Mr. Matthew Leslie 
  • Dr. Adam Grzeslo 
  • Dr. Sunita Goel
  • Dr. Tim Cuddy
  • Joanne Pearson – Executive Director 

Team Member Roles


Nurse Practitioner

Nurse Practitioners (NPs) work in partnership with Physicians and other health professionals to improve your health.

Some examples of the care Nurse Practitioners provide in general include:

  • Conducting physical examinations
  • Performing assessments such as pap tests, breast exams, prenatal care, elder care and well baby check-ups
  • Diagnosing and treating acute illnesses, chronic diseases, infections and injuries
  • Ordering and interpreting diagnostic and laboratory tests such as x-rays, ultrasounds and blood work
  • Prescribing a broad range of medications (excluding narcotics)
  • Referring to specialists when required
  • Administering vaccinations

Social Worker

Our Social Workers help individuals achieve optimal psychosocial functioning within their own personal context by providing individual and/or group psychotherapy to FHT patients struggling through difficult times. Our Social Workers provide assessment of psychosocial problems, treatment, education, advocacy and referrals for a variety of presenting concerns.  They also work in collaboration with your family Physician or Nurse Practitioner to provide comprehensive care.  Our Social Workers provide short-term therapy using a variety of treatment modalities including Cognitive Behavioural Therapy, Mindfulness, Solution-Focused Therapy and others.

Social Workers provide treatment for a variety of presenting concerns including:

  • Depression
  • Anxiety
  • Stress Management
  • Coping with Illness
  • Work and/or school related problems
  • Grief
  • Relationship Problems


Pharmacists are health care professionals licensed by the Ontario College of Pharmacists to abide by their standards of practice, code of ethics and policies and guidelines relevant to pharmacy practice.  They are experts in medications and medication use, and collaborate with your Physician and other health care professionals to optimize the appropriateness and safety of the medications you are taking.

Our Burlington Family Health Team Pharmacist works within the clinic to conduct patient medication assessments with patients and their caregivers.  It is recommended that prior to seeing the Pharmacist that you meet with your community Pharmacist for a MedsCheck appointment to review all your prescriptions and over the counter and herbal medications, and bring that list with you to your appointment.  MedsCheck appointments are available free of charge to anyone with a valid Ontario health card, who is taking three or more chronic medications.

Your community Pharmacist and the FHT Pharmacist will work together, with input from your family doctor, to assist you in coordinating all your medications, the number of doses you take daily, and the number of times you have to remember to take something.  The FHT Pharmacist also contributes to chronic disease management such as diabetes, asthma/COPD, hypertension, chronic pain and smoking cessation.


Physicians possess a defined body of knowledge, clinical skills, procedural skills and professional attitudes, which are directed to effective patient-centered care. They apply these competencies to collect and interpret information, make appropriate clinical decisions, and carry out diagnostic and therapeutic interventions. They do so within the boundaries of their discipline, personal expertise, the healthcare setting and the patient’s preferences and context. Their care is characterized by up-to-date, ethical, and resource efficient clinical practice as well as with effective communication in partnership with patients, other health care providers and the community. (source: Royal College of Physicians and Surgeons of Canada)

Registered Nurse

Our Registered Nurses are the gateway to your care. The RNs work closely with your Physician and other health professionals to navigate your healthcare needs.  RN provide clinical assessment and treatment, as well as direct you to the appropriate healthcare provider.

Our RNs work closely with your Family Physician to:

  • Perform assessments and obtain medical histories
  • Administer injections and vaccinations
  • Do Well-Baby visits: newborn- 24 months old
  • Deliver health education on an array of issues, such as blood pressure, diabetes, smoking cessation, heart health, diet and cholesterol levels
  • Osteoporosis/ bone health
  • Conduct cancer screening
  • Manage wound care and dressings
  • Perform cognitive (memory) testing
  • Respond to your questions over the telephone regarding infections, symptoms and test results
Occupational Therapists work with people of all ages who may be experiencing or are at risk for experiencing barriers to participation in daily activities. Barriers may be the result of injury, illness, disability, mental health concerns, aging, chronic disease and developmental concerns. The Burlington FHT OT works with the Physician team and other health professionals to provide care to rostered patients.

Occupational Therapists may provide assessment and intervention for a variety of concerns, including:

  • Chronic pain management
  • Home safety assessment and equipment recommendations
  • Assessment and intervention for cognitive difficulties
  • Community mobility
  • Mobility assessment
  • ADL assessment and intervention (for bathing, getting dressed, preparing meals, etc)



The Burlington Family Health Team (FHT) opened in July 2011. We provide comprehensive, collaborative primary care to Burlington and catchment area, serving 9,500 patients through a strong interdisciplinary team comprised of Social Workers, a Nurse Practitioner, Registered Nurses, an Occupational Therapist, and a Pharmacist. The Burlington FHT has a clinical teaching affiliation with McMaster Family Medicine.